Privacy Policy

We collect the following types of information when you use Clutchat:

• Account Information: Your name, email address, username, profile picture, and any other information you provide during registration or profile setup.
• Gameplay Statistics: Match results, win/loss records, ELO ratings, rank progression, tournament participation, and in-game performance data.
• Device Information: Device type, operating system, browser type, IP address, and general location data to optimize your experience and ensure platform security.
• Usage Data: How you interact with the platform, including pages visited, features used, time spent, and navigation patterns.

Your data is used to provide and improve the Clutchat platform:

• Matchmaking: To pair you with opponents of similar skill level using our ELO rating system.
• Rankings & Leaderboards: To calculate and display accurate rankings, leaderboards, and progression across the platform.
• Platform Improvement: To analyze usage patterns, identify bugs, improve features, and develop new functionality.
• Communication: To send you important updates about your account, matches, tournaments, and platform changes.
• Security: To detect and prevent fraud, cheating, abuse, and unauthorized access to the platform.

We do not sell, share, or distribute your personal data to any third parties. Period. Clutchat is entirely free to use and does not involve any payment processing or financial transactions. We only disclose your information when required by applicable Indian law. Your gameplay statistics and username may be publicly visible on leaderboards and match histories as part of the competitive platform experience.

Clutchat uses essential cookies to keep you logged in and maintain your session. We also use analytics cookies to understand how the platform is used so we can improve it. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.

We retain your account data for as long as your account is active. Gameplay statistics and match history are retained indefinitely to maintain the integrity of rankings and leaderboards. If you delete your account, your personal information will be removed within 30 days, though anonymized gameplay data may be retained for statistical purposes.

As a Clutchat user, you have the following rights regarding your data:

• Access: You can request a copy of all personal data we hold about you.
• Deletion: You can request deletion of your account and associated personal data at any time.
• Portability: You can request your data in a machine-readable format to transfer to another service.
• Correction: You can request correction of any inaccurate personal data we hold about you.
• Objection: You can object to processing of your data for specific purposes.

To exercise any of these rights, contact us at privacy@clutchat.com.

Clutchat is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take immediate steps to delete that information. If you believe a child under 13 has provided us with personal data, please contact us at privacy@clutchat.com.

We implement industry-standard security measures to protect your data, including encryption of data in transit and at rest, secure server infrastructure, regular security audits, access controls limiting employee access to personal data, and automated monitoring for suspicious activity. While no system is 100% secure, we are committed to protecting your information to the best of our ability.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or a prominent notice on the platform. Your continued use of Clutchat after such changes constitutes acceptance of the updated policy. We encourage you to review this page periodically for the latest information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@clutchat.com.

Clutchat
Chennai, Tamil Nadu, India